Our Team

Student Services Team

Student Accounts Advisor (Inbound/Outbound Calls, Salesforce Case Response, and Student Account Inquiries)
Student Accounts Supervisor, Student Success (Student Financial Support, Schedule Cancellations, and Communications)
850-644-2588
Student Accounts Specialist, Student Success (Financial Hold Lift Requests, Deferment Requests, and Payment Plans)
850-645-7903
Student Accounts Advisor (Inbound/Outbound Calls, Salesforce Case Response, and Student Account Inquiries)

 

Student Billings Team

Student Accounts Supervisor, Billings (Military/VA Scholarships and Domestic/International Billing)
850-644-6173
Student Accounts Specialist, Billings

(Florida Prepaid and Departmental Student Scholarships)
850-644-9435

 

Student Payments Team

Student Accounts Manager

(Cashiering Operations, Waivers, Collections, and Accounts Receivable)
850-644-9436
Student Accounts Specialist

(State Employee Waivers, FSU Employee Tuition Scholarship, and State Tuition Exemptions)
850-645-4197
Student Accounts Assistant

(Cashiering, Departmental Deposits, and Student Case Resolution)
Student Accounts Assistant

(Cashiering, Departmental Deposits, and Student Case Resolution)
Student Accounts Assistant

(Cashiering, Departmental Deposits, and Student Case Resolution)
Student Accounts Specialist

(Perkins Loans, Private Scholarships, and Cashiering)
850-644-5098
Student Accounts Specialist

(External Collections)
850-644-9438
Student Accounts Specialist

(Cashiering, Waivers, and Customer Service)
850-645-4196

 

 Student Refunds Team

Student Accounts Specialist, Refunds

(Financial Aid Disbursements and Refunds)
850-645-7821
Student Accounts Specialist, Refunds

(Stop Payments Returned and Returned ACH/Checks)
850-644-9446
Student Accounts Supervisor, Refunds

(Financial Aid Disbursement and Refunds)
850-644-1264

 

Accounts Receivable Team

Student Accounts Supervisor, Accounts Receivable (Accounts Receivable, Invoicing, and Data Management)
850-644-4257
Student Accounts Specialist

(Accounts Receivable Inputs and Adjustments and Person Data Management)
850-644-9470
Student Accounts Specialist

(Payroll Deductions, Bankruptcy, and Returned Payments)
850-644-9437

 

Administration

Assistant Director

(Oversight of Student Services Team, Accounts Receivable Team, and Student Accounts Team)
850-644-9030
Director, Office of Student Finance

(Faculty/Staff Concerns, Escalated Student Account Questions, 1098-T, and Tuition Assessment)
850-644-9457
Assistant Director

(Oversight of Student Refunds Team, Student Billings Team, and Student Taxation, and Foundation Scholarships - NRA)
850-645-2299
Business Systems Analyst

(Chief Project Manager - Campus Solutions, Data Requests, Reporting)
850-645-0918
Graduate Finance Administrator

(Graduate and Professional Funding, Grad Asst. Fee Relief Scholarship, Grad Asst. Tuition Payment Plan)
850-645-3117

Controller's Office

Florida State University

1500A University Center

Tallahassee, FL, 32306

P: (850) 644.9452