We know that your time is valuable. We’ve provided direct points of contact below so that departments can get the answers that they need fast without waiting for a response from our service center.
Your First Points of Contact
Teddy LeJeune
Undergraduate Students
Email P:850-645-7903
- Charges or holds on an undergraduate student’s account
- Tuition payment deadlines, payment plans, or deferments
- Refund timing and questions
Zach Smith
Graduate Students
- Graduate tuition deferments or extensions
- Scholarship/waiver posting for graduate students
- Billing issues, assistantships, payment plans
Who to Contact and When
| Topic/Scenario | Who to Contact | Best Way to Reach Them |
|---|---|---|
| FSU/State Employee Waivers | Caleb Matejka | Email or Teams |
| Departmental Student Payments | Casey Eubank | Email or Teams |
| Refunds | Corey Sebring | Email or Teams |
| Collections | Aron Wesolowski | Email or Teams |
| Financial Reporting | Gilman Page | Email or Teams |
| Cashiering, Departmental Deposits, Expense Refunds | Silke Caito | Email or Teams |
| Charge Additions or Adjustments | Nita Moore | Email or Teams |
| 1098-T Tax Forms | Ashley Wilmot | Email or Teams |
| Payroll Deductions | Keith Munoz | Email or Teams |
| Private Scholarships | Sandra Maroney | Email or Teams |
| Florida Prepaid | Casey Eubank | Email or Teams |
| Third-Party Billing | Tina Bauldree | Email or Teams |
| Security and Systems | Jesús Marcano | Email or Teams |
| Write-Offs | Gilman Page | Email or Teams |
| Tuition Assessment Issues | Gilman Page | Email or Teams |
